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Keeping Healthcare Convenient with Teladoc’s Virtual Care Solution

Our solutions helped Teladoc streamline and standardize their implementation process, creating efficiencies in cost, time and resources.

Standardized Implementation Plan

Teladoc is the largest telehealth provider in the nation, offering on-demand healthcare to more than 17 million members. Through web and mobile technologies, Teladoc provides access to physicians and behavioral health providers 24/7/365. During a period of rapid growth, Teladoc expanded their business model to include software-as-a-service (SaaS). With increased demand from hospitals and other providers who wanted to license their software, the company needed to develop a standardized implementation plan. Veracity partnered with Teladoc to provide hands-on assistance with their existing client implementations, as well as planning and development of their implementation toolkit. Working closely with stakeholders to develop a keen understanding of the process, we created a “Getting Started Guide” which summarizes the end-to-end implementation process for their clients. Teladoc now have an all-inclusive implementation plan, highlighting all tasks required for platform configuration and go-live.

Services

  • Brand & Product Strategy

  • Program & Portfolio Management Execution

  • Client Implementations

  • Brand & Product Strategy

  • Program & Portfolio Management Execution

  • Client Implementations