Case Study|Customer Experience

Rivvir

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Making Events More Enjoyable with Rivvir's Digital Drink Buying Experience


Rivvir Envisions Better Event Experiences with Their Drink-Buying App.


Rivvir has a vision of simplifying drink transactions at events and venues with a mobile app experience. They needed help introducing an app that allows people to purchase drink tickets directly from their mobile devices, eliminating the hassle of waiting in long lines. Less time in lines means more time enjoying events. While Rivvir’s streamlined drink purchasing concept is strong, they needed our development skill and user experience knowledge to bring their app idea to life.

Developing a Delightful App to Improve Rivvir’s Digital Experience


We started our engagement with Rivvir by understanding their vision; then defining where, when and who would be using the app. We then worked to develop the visual design of the application including everything from welcome messages to transaction screens. Our creative team crafted Rivvir’s mobile experience, giving it a fun interactive design and sleek appearance.

By understanding the user journey, we were able to create a more engaging user experience. The app recognizes which events users are attending and supports GPS location. Quickly buying drink tickets is made easier thanks to intuitive one-handed interaction.

Results


The Veracity team helped Rivvir develop a prototype for a new business solution, a first-of-its-kind in the industry. From product strategy to user experience and design, we turned Rivvir’s app idea into a complete product experience, ready for user testing and implementation.